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Made a Filenote

If you wish to Note something about the property, we have provided a “Made a Filenote” response to help record just about anything.

Neighbour being abusive, watered the garden after a dry spell and used a load of water, make a filenote.

There are two categories that handle this Note as well as the ability to record it in all the other categories.

  1. Checks about property
  2. Observations

Checks about property – this category is used for utility (water meter read) checks or the garden and lawns etc. For example, a once in  a lifetime storms whips through and the gardens get washed away as there was a waterfall ripping through from the top property. Using this category, you can Note the date and take a picture showing the damage. From here, you can report the damage to the landlord and due to making this Note, you have covered yourself for any claim made against you due to the storm.

If you have an ongoing hot spell and a large amount of water is used to maintain the gardens/lawns, make a filenote recording the water meter read at the beginning and end to work out how much water was used to maintain them. 

Observations – this category can be used much the same as Checks about property however it will allow you to Note an Incident, Interaction or Interruption. This way you can record confrontations or threats as well as if the landlord turns up unexpected. If they attend for an inspection, Note it in this section however if it was to tell you to water the gardens, then depending on how they approached you, will depend on how you record them attending the property.