Conciliation Conference

When a dispute is lodged with the  Residential Tenancies Authority, a conciliation conference will be organised in an attempt to have both parties to agree to a distribution of funds held. If you do not agree, a Notice of Unresolved Dispute will be issued by RTA and this is required to make an application at the Tribunal.

Every matter at the Tribunal is individual and the Tribunal Member will decide to finalise a matter at conciliation stage or adjourn the matter listing it for a Hearing. 

From the feedback provided by all our members, the other party supplies a very lengthy and detailed Court File to the Tribunal. Many are shocked by the size.

For this reason, you should be prepared to present everything at the Conciliation Conference. Page 11 of the QCAT Application form provides a list of what is required for a QCAT Hearing.


If you ordered the Bond Retrieval 2nd letter package, you will have received a document to help write your submission and response to the claim against your bond money.

At this point, you may decide that it is too overwhelming to complete the Court File and opt to use our services.  Please action this request for assistance as a matter of urgency. Due to the short timeframe, we need to start working on your file promptly. 

The Other Party’s Court File

Before attending the Conciliation Conference or at the conference, the other party should supply you with a copy of their evidence.

In the majority of cases, valuable information is supplied in this file and we require a copy of it immediately.

Please forward it to us via email or upload it to your Google Drive Shared Folder.  

Tribunal Packages

Using our Personal Assistants to prepare your Court File, you must try and rely on your evidence. The evidence must be dated so it can be presented exactly how it was gathered, showing a timeline to the Tribunal.

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